Identification information

You are required to have on and one out of the following:

  • Resident Card
  • Special permanent resident certificate
  • Alien registration certificate
  • Certificate of Registered Matters on Alien Registration
 
 

Identity verification input screen

Please input each field according to the identity verification documents

english info

※If you live in a housing complex, you will need to specify your room or apt number in the identity verification documents
※If your Registration Card has expired, or been revoked, it cannot be used as a identity verification document.

 
 

Uploading images

Take a digital photo of your identity verification document or scan it and save into your PC.

  • Make sure to upload a document that is clear and legible (we suggest macro photography mode for clarity).
  • Make sure that the image you will upload displays the complete identity verification document.
  • You can upload up to 2 images.
  • File format: JPEG
  • Recommended file size: 500KB per photo
 
 

Reminder if using Resident Card

在留カードの注意事項

  • Make sure that your name, address and birth date is correctly entered.
  • Verify that your Resident Card is current.
  • If there are any notes on the back of your Resident Card, make sure to upload it and send it to us as well.
 
 

Reminder if using Special permanent resident certificate

特別永住者証明書の注意事項

  • Make sure that your name, address and birth date is correctly entered.
  • Verify that your Special permanent resident certificate is current.
  • If there are any notes on the back of your Special permanent resident certificate, make sure to upload it and send it to us as well.
 
 

Reminder if using Alien registration certificate

外国人登録証明書の注意事項

  • Make sure that your name, address and birth date is correctly entered.
  • If there are any notes on the back of your Alien registration certificate, make sure to upload it and send it to us as well.
 
 

Image upload procedure

  • ■ Identity verification document upload screen 1
  • - select identity verification document.
  • Identity verification document upload screen 1

  • ■ Identity verification document upload screen 2
  • - Click on choose file button, select identity verification document saved in PC and click add button
  • Identity verification document upload screen 2

  • ■ Identity verification document upload screen 3
  • - if the file name and thumbnail image is displayed, the process is complete.
    - if you are unsuccessful, press the “delete” button and start from the top
  • Identity verification document upload screen 3